Shipping Policy
At 【请替换:店铺名称】, we strive to ensure a smooth and transparent shipping experience for every order placed through 【请替换:店铺域名】.
Order Processing
All orders are processed within 2-4 business days after payment confirmation. Please note that processing may take longer during holidays, special sales events, or periods of high demand.
Shipping Time
Shipping generally takes 7-15 business days after processing. Delivery times may vary depending on carrier performance and destination.
The shipping fee is calculated and displayed at checkout based on the shipping method and destination.
Tracking Information
Once your order has shipped, you will receive tracking information via email. Please allow some time for the carrier’s tracking system to update after shipment.
Shipping Address
Please ensure that the shipping address you provide at checkout is complete and accurate. Incorrect or incomplete information may result in delivery delays, returned shipments, or additional charges.
Returns & Refunds
We accept returns within 30 days of delivery. To be eligible, items must be unused and in original condition.
Customers are responsible for return shipping costs except in cases where the item is defective, damaged, or incorrect.
Refunds are processed within 7-10 business days after we receive and inspect the returned item.
Order Cancellations
Orders can be canceled within 24 hours of placement. After this period, we may have already begun processing your order and it may not be possible to cancel.
Delivery Delays
Some factors beyond our control may delay delivery, including severe weather, carrier disruptions, customs procedures, public holidays, or other unforeseen circumstances.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer service team at 【请替换:客服邮箱】.